Home Services Reviews
In 2023, when customers look at choosing a home service, your reputation is vital to gaining the trust that leads to a sale. The customer journey begins online, so it is important to maximise online opportunities and touchpoints. Online business reviews are one of the greatest opportunities to create a strong first impression or reinforce trust and confidence, from Search Engine results through to visiting a home.
Get More Online Reviews
Fill out the form below to start collecting positive online reviews. AddMe Reviews presents a great opportunity to build your reputation as a highly reputable business. Click ‘Submit’ to begin your online reviews journey today.
Appearing In Local Search Is Vital
In 2019, Google saw 350 times more searches for the keywords “local” and “near me” than in 2009
Reviews Drive Buyer Intent
Consumers start their journey online. Often using Search Engines in combination with word of mouth. Search Engine results commonly display review scores and details. In 2019, Google saw 350 times more searches for the keywords “local” and “near me” than in 2009
Taking control of your reviews will help drive buyer intent
Bottle Your Great Customer Service
Great sales and service staff combined with an excellent product and service creates happy customers. Capturing reviews at the right time, can “bottle” this positivity so that future customers can experience it. 90% of customers did not have an electrician or house cleaning service in mind when using a search engine.
Get more out of your customer service excellence by capturing reviews and testimonials.
Percent of customers that did not have one company in mind when searching:
90%
Electrical
76%
Plumbing
80%
Roofing
86%
Painting
90%
House Cleaning
84%
Fencing
80%
Lawn Care
80%
Home Remodeling
“Since increasing my Google Reviews, this has provided my new potential customers the confidence that I am the man for their job and is the core reason why they choose me over my competition.”
STL Electrical
Symon Lambert
Online Reviews Are Trustworthy
Do you trust online reviews as much as personal recommendations?
(18-34 year olds)
Reviews Help Build Trust
Over 87% of consumers read reviews of businesses prior to engagement. To trust a business, customers often start with service or product based searches, then look to reviews. It’s not just having stars and positive reviews, but how – and how promptly – businesses respond to reviews. Reviews build trust. A prospective customer is more likely to choose your business if your reviews and review management are better than your competitors.
A trustworthy reputation is one of the most powerful assets a business can have.
Reviews Can Improve Online Traffic
Reviews are a key driver of Search Engine traffic. A study of over 30,000 businesses concluded optimising for online customer reviews increased organic Search Engine traffic by 40%+. So it’s no surprise that when leading Search Engine marketing experts were surveyed on “what single tactic is most important” over 50% said they would focus on reviews.
Beyond visibility and trust, customer reviews can grow valuable targeted Search Engine traffic to your business.
Organic Search Drives Traffic
Boost Your Revenue & Sales
More Reviews Mean More Orders
Reviews Help Generate More Sales
Reviews aren’t just great for trust and traffic. Reviews can directly impact your bottom line. Positive reviews can result in up to an 18% uplift in sales. One report showed the confidence of excellent reviews can result in customers spending over 30% more per purchase. A separate study of hospitality businesses showed that a 1-star increase to the average review score resulted in up to a 9% increase in revenues.
Regardless of whether your business is in retail or service, B2B or B2C, reviews matter. More reviews. More stars. More sales.
Google Reviews White Paper
AddMe Reviews Trial
GMB White Paper
