Retail Services Reviews
When customers look at buying from your retail store, your reputation is vital to gaining the trust that leads to a sale. The customer journey begins online, so it is important to maximise online opportunities and touchpoints. Online business reviews are one of the greatest opportunities to create a strong first impression or reinforce trust and confidence, from Search Engine results through to visiting your store.
Get More Online Reviews
Fill out the form below to start collecting positive online reviews. AddMe Reviews presents a great opportunity to build your reputation as a highly reputable business. Click ‘Submit’ to begin your online reviews journey today.
Reviews Lead To Sales Conversions
In 2021, Over 70% typically read between one and six customer reviews before making a purchasing decision.
Reviews Drive Buyer Intent
Consumers start their journey online. Often using Search Engines in combination with word of mouth. Search Engine results commonly display review scores and details. In 2021, nearly 70% of online shoppers typically read between one and six customer reviews before making a purchasing decision.
Taking control of your reviews will help drive buyer intent
Bottle Your Great Customer Service
Great sales and service staff combined with an excellent product and service creates happy customers. Capturing reviews at the right time, can “bottle” this positivity so that future customers can experience it. Less than 10% of online shoppers did not have a habit of reading customer reviews before buying a product or service.
Get more out of your customer service excellence by capturing reviews and testimonials.
Customer Habits Are Hard To Break
Less than 10% of online shoppers did not have a habit of reading customer reviews before buying a product or service.
“Our reviews have gone through the roof since using AddMe Reviews. Customer reviews have increased 4 times over. This has had a significant positive impact on our business.”
Complete Hospitality Training
Online Reviews Are Trustworthy
Do you trust online reviews as much as personal recommendations?
(18-34 year olds)
Reviews Help Build Trust
Over 87% of consumers read reviews of businesses prior to engagement. To trust a business, customers often start with service or product based searches, then look to reviews. It’s not just having stars and positive reviews, but how – and how promptly – businesses respond to reviews. Reviews build trust. A prospective customer is more likely to choose your business if your reviews and review management are better than your competitors.
A trustworthy reputation is one of the most powerful assets a business can have.
Reviews Can Improve Online Traffic
Reviews are a key driver of Search Engine traffic. A study of over 30,000 businesses concluded optimising for online customer reviews increased organic Search Engine traffic by 40%+. So it’s no surprise that when leading Search Engine marketing experts were surveyed on “what single tactic is most important” over 50% said they would focus on reviews.
Beyond visibility and trust, customer reviews can grow valuable targeted Search Engine traffic to your business.
Organic Search Drives Traffic
Boost Your Revenue & Sales
More Reviews Mean More Orders
Reviews Help Generate More Sales
Reviews aren’t just great for trust and traffic. Reviews can directly impact your bottom line. Positive reviews can result in up to an 18% uplift in sales. One report showed the confidence of excellent reviews can result in customers spending over 30% more per purchase. A separate study of hospitality businesses showed that a 1-star increase to the average review score resulted in up to a 9% increase in revenues.
Regardless of whether your business is in retail or service, B2B or B2C, reviews matter. More reviews. More stars. More sales.
Google Reviews White Paper
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